Advantage Refrigeration Terms and Conditions

Last Updated: February 2025

Please read these Terms and Conditions ("Terms") carefully before using Advantage Refrigeration's ("we," "us," or "our") website and HVAC/refrigeration services.

1. Acceptance of Terms

By accessing our website and using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Services Description

We provide commercial refrigeration and HVAC installation, maintenance, and repair services. Our services include but are not limited to:

  • System installation and replacement
  • Preventive maintenance
  • Emergency repairs
  • System optimization
  • Environmental compliance services
3. Scheduling and Appointments

3.1. Service appointments must be scheduled in advance through our website, phone, or email.

3.2. We require a minimum of 24 hours' notice for appointment cancellations. Late cancellations may incur a fee.

3.3. We will make reasonable efforts to arrive within the scheduled time window, but exact arrival times cannot be guaranteed due to emergency service calls and varying job completion times.

4. Pricing and Payment

4.1. Service rates are subject to change without notice.

4.2. Emergency service calls outside regular business hours may incur additional charges.

4.3. Payment is due upon completion of service unless other arrangements have been made in advance.

4.4. We accept major credit cards, checks, and approved purchase orders for commercial clients.

5. Warranties and Guarantees

5.1. New equipment installations carry manufacturers' warranties as specified in product documentation.

5.2. Our service work is guaranteed per project. Customers will be supplied with a unique guarantee upon completion of the project.

5.3. Warranty coverage does not extend to:

  • Damage from misuse or abuse
  • Unauthorized modifications
  • Natural disasters
  • Power surges or electrical issues
  • Normal wear and tear
6. Customer Responsibilities

6.1. Customers must:

  • Provide accurate system information
  • Ensure safe access to equipment
  • Maintain basic system cleanliness
  • Report issues promptly
  • Follow manufacturer's operating instructions

6.2. Commercial clients must comply with all applicable regulations regarding refrigerant handling and system maintenance.

7. Liability Limitations

7.1. Our liability is limited to the cost of repair or replacement of defective parts and labor we provide.

7.2. We are not liable for:

  • Consequential or indirect damages
  • Business interruption losses
  • Third-party claims
  • Pre-existing conditions
  • Damage from causes beyond our control
8. Insurance and Licensing

8.1. We maintain appropriate insurance coverage and required licenses for HVAC and refrigeration services.

8.2. Proof of insurance and licensing is available upon request.

9. Privacy and Data Protection

9.1. We collect and use customer information in accordance with our Privacy Policy.

9.2. Customer information is used only for service-related communications and business operations.

10. Website Use

10.1. Website content is for informational purposes only.

10.2. We reserve the right to modify or discontinue website features without notice.

10.3. Users may not:

  • Attempt unauthorized access
  • Introduce malicious code
  • Copy or redistribute content without permission
  • Use the website for unlawful purposes
11. Modifications to Terms

11.1. We reserve the right to modify these Terms at any time.

11.2. Changes will be effective upon posting to the website.

11.3. Continued use of services constitutes acceptance of modified Terms.

12. Governing Law

These Terms are governed by the laws of Colorado, USA. Any disputes shall be subject to the exclusive jurisdiction of the courts of Colorado, USA.

13. Contact Information

For questions about these Terms, please contact: gregcastro044@gmail.com.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.